Privacy Policy jwin44 – Your Data Protected in Brazil

1 Introduction and Data Controller

This Privacy Policy describes how jwin44 (hereinafter "jwin44", "we", or "the platform"), accessible at jwin44.best, collects, stores, uses, and protects the personal data of its users, in accordance with the General Personal Data Protection Law — LGPD (Law No. 13,709/2018).

Jwin44 is the controller of the personal data processed under this policy. This means we are responsible for decisions about how and why your data is collected and used. To exercise your rights as a data subject, or for any privacy-related questions, you can reach us at contato@jwin44.best or via the live chat available on the platform 24 hours a day.

This policy applies to all jwin44 platform users — Sports Betting players (football, MMA, UFC, volleyball, NBB basketball and others), slots, Live Casino, poker and crash games — residing in Brazil who have registered for or use the services available at jwin44.best.

2 Personal Data We Collect

Jwin44 collects personal data at different points during your interaction with the platform. We collect only what is necessary to provide the service securely and in accordance with applicable legal obligations. See the categories below:

Data you provide directly during registration:

• Full name as it appears on your identity document;
• Valid and active CPF (Cadastro de Pessoa Física);
• Date of birth;
• Email address;
• Mobile number with Brazilian area code (DDD);
• Residential address (for identity verification when requested).

Data collected automatically during platform use:

• IP address and approximate location (city/state);
• Device type, browser and operating system;
• Date and time of access;
• Pages visited and features used within jwin44;
• Session identifiers and technical cookies.

Data generated by your activity on the platform:

• Full history of Sports Betting, slots, Live Casino, poker and crash games;
• Records of deposits and withdrawals with the method used (Pix, boleto, card, PicPay, Mercado Pago);
• Bonus balance, redeemed promotions history, and VIP Program status;
• Communications with the support team via chat or email.

3 How We Use Your Personal Data

Every piece of data collected by jwin44 has a specific, justified purpose. We do not use your data for anything beyond what is described in this policy. The main purposes are:

• Create and manage your account: verify your identity, authenticate access, and personalize your experience on the platform;
• Process financial transactions: confirm deposits via Pix (Nubank, Itaú, Bradesco, Banco do Brasil, PicPay, Mercado Pago), process withdrawals, and issue transaction receipts;
• Prevent fraud and money laundering: monitor suspicious activity patterns in compliance with anti-money laundering (AML) legal obligations;
• Provide customer support: log and track requests, complaints, and interactions with the support team in PT-BR;
• Share promotions and news: send emails and notifications about bonuses, football promotions, slots and Live Casino — you can unsubscribe at any time via the opt-out link;
• Comply with legal obligations: to meet requirements from the Central Bank of Brazil, the Federal Revenue Service, COAF and other competent authorities when legally required;
• Improve the platform: analyze usage patterns in aggregated and anonymized form to improve features, fix bugs, and develop new functionality.

4 Legal Basis for Processing (LGPD)

The LGPD requires that all processing of personal data have a defined legal basis. jwin44 processes your data under the following grounds set out in Article 7 of Law No. 13,709/2018:

• Contract performance (art. 7, V): processing required to create and operate your account, handle bets, and process financial transactions — without this data, the service cannot be provided;
• Compliance with a legal obligation (art. 7º, II): retention of financial and identity data for 5 years in accordance with applicable anti-money laundering and tax requirements in Brazil;
• Legitimate interest (art. 7º, IX): fraud prevention, platform security, and service improvement based on aggregated and anonymized usage analysis;
• Consent (art. 7, I): sending marketing communications and using non-essential cookies — you may withdraw this consent at any time.

5 Data Sharing with Third Parties

Jwin44 does not sell or transfer your personal data to third parties for commercial purposes. Data sharing occurs only in the strictly necessary situations listed below:

• Payment processors: to confirm deposits and process withdrawals via Pix, boleto bancário, credit or debit card, PicPay, and Mercado Pago. These partners act as data processors under contract and are required to use your data solely to process the requested transactions;
• Certified game providers: to validate results for slots, Live Casino, and poker. These providers receive only anonymized session identifiers, with no complete personal data;
• Identity verification services: to verify CPF and identity during registration or when required by regulation, using certified KYC (Know Your Customer) partners;
• Competent authorities: jwin44 shares data with the Banco Central do Brasil, Receita Federal, COAF, or other authorities when legally required by court order, administrative ruling, or regulatory mandate. We do not share data voluntarily without a legal obligation;
• Security and anti-fraud services: to detect and prevent fraudulent activity, access data (IP, device, behavioral patterns) may be processed by specialized security partners under confidentiality agreements.

6 Data Security and Protection

Jwin44 implements technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. The key safeguards currently in place include:

• 256-bit SSL Encryption in all communications between your device and jwin44's servers;
• Encrypted Storage of passwords using modern hashing algorithms (bcrypt) — not even jwin44 staff can access your password in plain text;
• Two-factor authentication (2FA) available to all users as an additional layer of account security;
• Internal access control on a least-privilege basis — only jwin44 team members with a legitimate need have access to specific data;
• Continuous monitoring of unauthorized access attempts, brute-force attacks, and anomalous behavior;
• Encrypted backups stored on redundant infrastructure to ensure service continuity and data integrity.

In the event of a security incident that poses a real risk to your rights and freedoms — such as unauthorized access to personal data — jwin44 will notify the National Data Protection Authority (ANPD) and the affected users within the deadlines established by the LGPD.

7 Data Retention and Deletion

Jwin44 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or to meet legal obligations. General retention periods are:

• Registration and identity data: retained while the account is active. After closure, kept for up to 5 years to meet legal obligations;
• Financial history (deposits, withdrawals, transactions): 5 years, in accordance with applicable Brazilian tax and anti-money laundering requirements;
• Betting history: 5 years for dispute resolution and regulatory audit purposes;
• Access data and security logs: 90 days for operational security purposes;
• Communications with support: 2 years for service quality and dispute resolution purposes;
• Marketing data (emails sent, communication preferences): retained until unsubscription or a deletion request is submitted.

Once the retention periods above have expired, data is securely and permanently deleted from jwin44's systems, unless extended retention is required by a specific court or regulatory order.

8 Cookies and Tracking Technologies

Jwin44 uses cookies and similar technologies to ensure the platform functions properly, improve the user experience and, with your consent, personalize content and promotions.

The types of cookies used by jwin44 are:

• Essential cookies: required for the basic operation of the platform — keeping your session active, authentication, language preferences and security. These cannot be disabled without affecting your use of the service;
• Performance cookies: collect information about how you use jwin44 in an anonymous, aggregated form to identify slow pages or technical errors. No personally identifiable data is transmitted;
• Functionality cookies: store preferences such as in-game volume, interface theme and betting filters to personalize your experience;
• Marketing cookies: used with your consent to display relevant promotions within the jwin44 platform. jwin44 does not use third-party cookies for external advertising tracking.

You can manage your cookie preferences in your browser settings or through the privacy panel available in your jwin44 account. Disabling non-essential cookies may limit some personalization features on the platform.

9 Minors

Jwin44 is a betting and entertainment platform intended exclusively for users aged 18 and over. Registration and use of the platform by minors is strictly prohibited.

Jwin44 does not intentionally collect personal data from users under 18. If we determine that a user provided false information to conceal their real age, the account will be immediately closed and all collected data will be deleted in accordance with the minor protection rules set out in the LGPD and the Statute of the Child and Adolescent (ECA).

10 How to Exercise Your Rights as a Data Subject

The LGPD grants you the following rights regarding your personal data held by jwin44, and we are prepared to fulfill them within the legally required timeframes:

• Right of access: request a full copy of the personal data we hold about you;
• Right to correction: request the correction of inaccurate, incomplete or outdated data — details such as email address and mobile number can be updated directly in your account settings;
• Right to deletion: request the deletion of unnecessary data after account closure, subject to legally required retention periods;
• Right to data portability: request an export of your data in a structured format (CSV or JSON) for use with another compatible service;
• Right to object: object to data processing based on legitimate interest, particularly for marketing purposes or non-essential communications;
• Right to withdraw consent: withdraw consent previously given for marketing cookies or promotional communications at any time;
• Right to information: request clarification on how and why your data is used by jwin44.

To exercise any of these rights, contact us via live chat on the platform or by email at contato@jwin44.best with the subject line "LGPD – Data Subject Rights". jwin44 will respond within 15 calendar days from the date the request is received, in accordance with the deadline set out in the LGPD.

If you feel that jwin44's response was unsatisfactory, you have the right to file a complaint with the National Data Protection Authority (ANPD), the regulatory body responsible for overseeing LGPD enforcement in Brazil.

11 International Data Transfer

Some of jwin44's game providers and technical partners operate servers outside Brazil. When personal data from our users is transferred abroad — for example, to validate results from slots or live casino games provided by international suppliers — jwin44 ensures such transfers are carried out in compliance with Article 33 of the LGPD.

International transfers at jwin44 take place only under the following conditions:

• To countries or international organizations with a level of data protection deemed adequate by the ANPD; or
• Through specific contractual clauses ensuring a level of protection equivalent to that provided by the LGPD; or
• When required to perform the service contract with the user (for example, running a gaming session on an external server).

In all cases of international transfer, only the minimum necessary data is transmitted — generally in the form of anonymized session identifiers not directly linked to your CPF or full name.

12 Changes to this Privacy Policy

Jwin44 may update this Privacy Policy periodically to reflect changes in Brazilian law, data processing practices, or the services offered by the platform.

Material changes will be communicated to users at least 7 days' notice via the registered email address, highlighting the changes made and the new effective date. For minor updates — such as formatting corrections or clarifications that do not affect the substance of the policy — notification may consist solely of updating the revision date in the header of this document.

Continued use of the jwin44 platform after the effective date of any changes constitutes acceptance of the updated policy. If you do not agree with the changes, you may request account closure before the effective date through our support channel.